Major Web Outage Impacts Dozens Websites and Apps

A widespread internet outage has disrupted numerous sites and apps around the world, and users reporting troubles accessing the internet after problems at Amazon’s online infrastructure system.

The disrupted platforms encompass the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and Duolingo, as well as several Amazon-managed services including its primary shopping website and the Ring doorbell doorbell company.

Across the United Kingdom, Lloyds bank was impacted along with its branches Halifax and the Scottish bank, while there were further notifications of difficulties using the HM Revenue and Customs site on that morning. Additionally in Britain, many Ring customers turned to online platforms to complain their security devices were not working.

Just within Britain, accounts of disruptions on specific applications totaled the thousands for each app.

The company stated that the outage started in the eastern region of the America at AWS, a section that supplies vital internet infrastructure for a host of firms, who utilize resources on AWS infrastructure. Amazon Web Services is the biggest global web hosting platform.

Just after midnight (PDT) in the US (8am BST), the company announced “elevated error rates and latencies” for Amazon's platforms in a zone on the east coast of the United States. The widespread consequence was seen to hit services worldwide, with the problem monitoring service indicating outages with the identical platforms in different parts of the world.

The outage tracker Thousand Eyes, a tool that tracks online failures, further indicated a rise in outages on that morning, including several cases located in the state of Virginia, the location of Amazon’s US-East-1 region where AWS said the outage began.

Bianca Santos
Bianca Santos

Award-winning journalist with over a decade of experience covering UK politics and social issues, known for insightful reporting.